Gloves
When handling food make sure you are wearing gloves. If your gloves become contaminated replace them. If you want to eat, take your gloves off and replace them when serving again
Safety
We have a duty of care to make sure it is a safe working environment. If you see something that may be a hazard, use your initiative to make the environment safer. If in doubt report it to a supervisor. We have a page dedicated to safety and some tips on de-escalation.
Aggression
Our clients can have varied reactions so in case of any escalations, if you cannot ease the situation, remove yourself from the situation and report any behaviour that makes you feel unsafe to a team leader.
Engagement
The main aim is not feeding people, it is providing community interaction, dignity and respect. We are not in a hurry to serve, but rather we want to spend the time to get to know people’s names and a little about them.
Remember we are all here to have and promote a good time!
Please confirm your details and that you have read and understand our induction in the form below